All materials and images featured in the KSHAMICA MD web site and any other written materials provided to you by KSHAMICA MD are copyright and/or trademark protected and any unauthorized use is prohibited by law. You are allowed to use our materials for personal viewing only. For any other use you must receive prior written approval from our corporate office. This includes referring to our business name, use of our corporate logo (or any confusingly similar marks), product names, product descriptions, any images and/or written material contained in (but not limited to) our web site, brochures, and catalogs. There are no exceptions.
You are responsible for determining whether or not you are infringing on any patents, trademarks, or copyrights held by others and us.
Trademarks featured on this site are the property of KSHAMICA MD.
Special notice to Web Designers, Marketing Companies, and Graphics Artists
If you are designing a website design, providing marketing assistance, or graphic design for one of our clients you must contact us directly if you are planning to use any information from our website including, but not limited to photos, ingredients glossary, text, etc). You must receive prior written approval directly from our company (not our client) prior to copying any information from our site for your use.
As a private label customer you acknowledge that our skin care formulas are proprietary to our company and contribute greatly to the success of our current clientele. As a buyer of KSHAMICA MD products you are not allowed to ask other manufacturers to produce, copy, or reverse engineer our products to achieve products similar to ours, unless you have our written authorization.
We are completely against reverse engineering (duplicating formulas owned by others). We’re proud of the fact that we don’t take ideas from other manufacturers. It’s basically a form of theft. If you like a particular formula that is owned by another company, respect the fact that they own it and ask us to make our version. We guarantee that you will be 100% completely satisfied with the formulas we will develop for you.
Retail sales on the Internet using our KSHAMICA MD name and logo are not allowed without prior written approval. This policy does not apply to private label products (using your business name and your product names).
Shipping charges will be added to all invoices unless noted otherwise.
Small orders may take up to 10 full business days to leave our facility. Holiday seasons may require additional time. Large orders can take up to 6 weeks before they are shipped.
If you receive merchandise that was damaged DURING shipment, we must be notified within 2 days. As soon as we are notified we will be happy to re-ship your product, but you will be charged again for the cost. It is your responsibility to file a claim with the shipper and receive reimbursement. It is also important that you keep the damaged box and all contents for inspection to prove your claim. UPS and Federal Express must have this in order to approve a damage claim.
Damage Shipments due to Bad Weather
If you are placing a skincare or makeup order with us and in or near your delivery area you are experiencing severe weather conditions including hot, humid or freezing temperatures we recommend you ship all products via overnight delivery. We cannot be responsible for weather conditions and will not replace your products if it is not due to our error. We’re sorry, but poor weather is out of our control and we cannot give refunds or even exchanges.
Return Policy For Unused Items
Due to the nature of the products we sell, we will only accept returns from businesses for unused private label orders that are damaged or defective caused by our error. KSHAMICA MD must be contacted within 2 days of receipt of the order. A return authorization number must accompany all returns. No cash refunds are available. No exceptions. Authorized return(s) will be credited to your KSHAMICA MD account (minus shipping charge & handling fees). This credit-on-file may be applied to future purchases. We strongly encourage you to order the smallest size available to try a product before purchasing in larger quantities.
Since we are blending the products you ordered for your use we will not issue any refunds to you for any reason, except those listed above, which require a return authorization from our company. There are no exceptions to this policy.
We charge a 75% restocking fee for shipments refused, not accepted, not claimed or returned to us by the shipper (an unauthorized return). If you are expecting a package, please be available to accept it. If you refuse your package, we will call to make arrangements for re-shipment (additional shipping charges will apply). In the case that an agreement cannot be reached regarding your returned shipment, we may credit your payment back to your payment method or issue you a check less the 75% restocking fee, handling fee and shipping charges. We urge you to review and consider your order carefully before completing our order process. If you are unsure about your order, please call us for assistance.
This policy does not apply to damage shipments.
Errors and Inaccuracies
KSHAMICA MD is not responsible and accepts no liabilities for omissions, errors or typo’s contained in its web sight, written instructions or materials, product directories, or brochures. We can only apologize for any inconvenience.
Our prices are subject to change without notice. Due to issues with severe weather conditions including unexpected freezing or hurricanes, etc. and the negative affects they have on natural derived ingredients we are only able to commit to our prices short-term. We may have to increase our prices from time to time and it is your responsibility when placing your orders to confirm the current price of each product or the cost per hour for our consulting services at the time of each purchase.
You are solely responsible for any advertising claims you make about your private label products.
Other Important Notices
If you or your clients have any medical conditions, including pregnancy, heart disease, high blood pressure, diabetes, etc. please check with a licensed physician to see which essential oils are appropriate for use. The FDA does not recognize the practice of aromatherapy and you should not use any of our written materials for medical treatment. None of our products are intended to treat, cure or diagnose diseases or illnesses.
We make no warranty, expressed or implied of the merchantability of our products, regardless of their use. Each purchaser must make his or her own assessment of a product’s suitability for use. No liability is taken by KSHAMICA MD, its related companies or divisions, its employees, shareholders, or affiliates for any claims arising out of the use of these products.
You understand and agree that these terms shall be governed by and interpreted in accordance with the laws of the State of CA, USA, and the parties hereby submit to the prevailing jurisdiction to be the County of Los Angeles for any claim or matter arising under these terms.
Any type of business relationship between both parties shall not be deemed to create any form of a joint venture. In addition the relationship between KSHAMICA MD and each wholesale client is “at will”. That is, KSHAMICA MD is free at any time to choose with whom we wish to sell to. Moreover, both the client and KSHAMICA MD have the unilateral right at any time to terminate the relationship for any reason whatsoever. This does not apply to any contracts that state otherwise, which both parties have agreed to in writing.
Customer is not relying on any verbal promises or statements made by KSHAMICA MD or its representatives.
Disclaimer: The information contained in our web site or other marketing materials have not been evaluated by the FDA and our products are not intended to treat or diagnose any medical conditions of any kind. Please check with your health care professional if you are pregnant, have any other medical conditions, or need advice or treatment. The FDA does not recognize the practice of aromatherapy and you should not use any of our written materials for medical treatment or diagnosis.